• Research Manager, Unified Communications and Collaboration, IDC UK

    Job Location UK-London
    # of Openings
  • Overview

    IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For more than 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and Event Company.


    About the position

    IDC is looking for an analyst with significant experience in Unified Communications and Collaboration (UCC) to help drive the continued development and success of its EMEA Enterprise Communications and Collaboration program. Based in the UK, the role will have three key aspects:


    (1) shape and create content for the Enterprise Communications and Collaboration stream in this program;

    (2) deliver consulting projects and speaking engagements;

    (3) ensure that IDC continues to be a thought leader in this space.


    This role will require a deep understanding of UCC and how it is transforming, segmentations across the different markets covered, and opportunities in relation to key market developments.The successful candidate will have excellent customer relationship skills and will be eager to contribute to the continuing expansion of our client base and business across the region.



    We are looking for a self-motivated person who can work independently, while working in a cooperative environment with other team members, both in Europe and as part of our global research groups.


    • The candidate will shape and deliver industry and technology research for our existing syndicated product – both qualitative and data focused, also as part of an EMEA team. She/he will do this by interacting with the market, as well as desk research from varied publicly available sources. The analyst will be asked to present in webinars, to clients or at IDC events.
    • She/he will also lead and/or support specific consulting projects, based on IDC data and analysis.
    • The candidate is also expected to build strong a strong presence and relationships with vendors active in this market, understanding key business and technology issues they face.



    The successful candidate will ideally have at least a bachelor’s degree in business management, international business, information technology, economics or science, and a minimum of 8 years of industry experience. He/she will possess excellent analytical and communication skills and be eager to support and directly contribute to IDC's portfolio and business.


    As such, the candidate will have:

    • Technology market understanding
    • Deep insight of vendor and ecosystem strategies
    • Excellent written and verbal communication skills
    • Excellent analytical, communication, and relationship skills
    • Financial and numeric skills – to understand data, pricing and financial reporting
    • Time management and organization skills
    • Be a team player
    • Thoroughness and attention to detail at all levels of the role
    • Responsiveness, ability to work against tight deadlines, openness and flexibility
    • Marketing minded and Social Media fluency
    • Highly proficient in spoken and written English, additional European languages a plus


    Based in London, the role may involve some foreign travel, primarily in Europe or in the U.S. The role will report to the head of IDC's enterprise group in the EMEA Telecoms and Networking team.


    This is a full time, highly visible position that will suit an ambitious, dedicated, and internationally-minded professional who is seeking an exciting career development opportunity in a global firm and within the dynamic and continuously expanding information technology market.


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