Associate System Administrator

Job Location PH-Manila
# of Openings


IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years IDC has provided strategic insights to help our clients achieve their key business objectives. IDC’s Insights businesses provide industry-focused advice for IT buyers in the Financial, Government, Health, Retail, Manufacturing and Energy verticals. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting


  • Must have good experience in supporting MS Windows PC
  • Good exposures in troubleshooting and configuration of hardware and software
  • Experience in supporting other IT equipment such as networks, servers and peripherals
  • Resolving support requests as well as meeting user satisfaction and continuous service delivery demands over the phone, through e-mail, phone, in person and self-service.


  • At least 2 years working experience in desktop & helpdesk support
  • Self-Learner
  • Ability to work with remote teams as well as independently
  • Minimum Diploma Holder in IT or equivalent qualifications
  • Ability to converse well in English
  • Excellent communication and interpersonal skills


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